Although availability may be indicated on the Site, we cannot guarantee product availability and products, therefore, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.
Purchase of a Gift Card means you accept the following Terms and Conditions. Gift Cards are good for any purchase on Oakbayfits.com If the total of your order is more than the value of the Gift Card, we will ask for a credit card or another Gift Card or coupon code to pay for the remaining balance. If your order is for less than the Gift Card value, the balance of the Gift Card will be left open for future purchases at Oakbayfits.com. Gift Cards have no monetary value, and are not redeemable for cash, except as required by law. No taxes are charged on the purchase of gift cards-applicable taxes are charge when gift cards are redeemed. To obtain the balance on a Oakbay Streetwear Gift Card, log into your account, or email us at http://oakbayfits.com/contact during our business hours. Gift Cards do not expire and we do not assess any service fees for non-use.
All exchanges are dependent on available stock. To request a return for any reason, please email us at http://oakbayfits.com/contact within 7 days of receiving your shipment. Once we receive your request, we will issue you a Return Authorization Number (RA#) and Merchandise Return Form which includes instructions for sending us back your return. Items must be in their original packaging, in new condition with both the packing slip and merchandise return form completed. We will issue a gift card to you, equal to the value of merchandise you are returning, once we have received your return merchandise. Any gift card we issue will be valid for one year from the date of issuance. Oakbay Streetwear is not responsible for shipping charges for returns. Please note: all orders processed with a gift card or sale price are final sale and may not be returned.
Shipping Rates are calculated based on total package weight and destination. Calculated shipping rates will be displayed at checkout. You may select your shipping rate at checkout. We offer shipping via USPS or UPS. Orders $100 or more are eligible for Free Ground Shipping, the discount is applied at checkout. Rates are calculated through USPS and UPS calculator. International orders are shipped via UPS Expedited Service. All applicable customs fees, taxes, and duties are the sole responsibility of the customer. Customs authorities require that we state the retail cost of your order directly on your package. All California residents will incur an 8.25% sales tax. Please contact us at http://oakbayfits.com/contact if you have any questions.